Privacy Policy
Effective Date: September 8, 2026
KCP Events ("KCP Events," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request a quote, make a reservation, or use our services.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
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Name
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Email address
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Phone number
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Billing and payment information
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Event or rental address
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Mailing address, when applicable
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Event date and time
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Type of event
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Rental selections and preferences
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Information provided through quote or reservation forms
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Communications you have with KCP Events
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Photos or other information you voluntarily provide to us
We may also automatically collect certain information when you visit our website, including:
2. How We Use Your Information
KCP Events may use the information we collect to:
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Respond to inquiries and requests for information
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Provide quotes and estimates
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Process reservations and rental orders
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Process payments
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Communicate with you regarding your event or rental
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Confirm, modify, or cancel reservations
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Provide customer service
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Deliver, set up, maintain, and retrieve rental equipment
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Send invoices, receipts, confirmations, and other transactional communications
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Send promotional or marketing communications when permitted by law
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Improve our website, services, and customer experience
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Prevent fraud, abuse, or unauthorized activity
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Comply with applicable laws and legal obligations
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Protect the rights, property, and safety of KCP Events, our customers, and others
3. Communications and Text Messages
If you provide your phone number, KCP Events may use it to communicate with you regarding your inquiry, reservation, event, delivery, setup, pickup, payment, or other services you have requested.
Where applicable and where you have provided the required consent, we may also send promotional text messages.
You may opt out of promotional text messages at any time by following the instructions provided in the message, such as replying STOP. You may also contact us directly to request that promotional communications stop.
Opting out of promotional communications does not prevent us from sending necessary transactional or service-related communications concerning an existing reservation or customer relationship.
4. Payment Information
When you make a payment, your payment information may be processed through a third-party payment processor.
KCP Events generally does not need to store your complete credit or debit card number. Payment information may be collected and processed directly by our payment-processing provider in accordance with that provider's privacy policy and security practices.
We encourage you to review the privacy policies of any third-party payment provider used to process your transaction.
5. Cookies and Similar Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to:
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Operate and maintain the website
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Remember preferences
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Understand how visitors use the website
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Measure website performance
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Improve our services and marketing
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Analyze traffic and website activity
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.
6. Third-Party Service Providers
We may use third-party companies and service providers to help us operate our business and provide our services.
These providers may assist with:
These third parties may have access to personal information only to the extent reasonably necessary to perform services on our behalf and are expected to handle that information in accordance with applicable requirements.
We do not sell your personal information to third parties for their own independent marketing purposes.
7. Information Sharing
KCP Events may share personal information when reasonably necessary to operate our business, including with:
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Service providers and contractors
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Payment processors
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Scheduling or reservation platforms
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Website and technology providers
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Professional advisors
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Government authorities or law enforcement when required by law
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Other parties when necessary to protect our rights, property, safety, customers, or business
We do not sell or rent personal information to third parties.
8. Children's Privacy
Our services may involve events attended by children; however, our website and booking services are intended for parents, guardians, and other adults.
We do not knowingly collect personal information directly from children under 13 without appropriate parental or legal authorization.
If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.
9. Photos and Event Media
KCP Events may photograph or record events, rental setups, equipment, or other business activities for promotional, marketing, social media, website, or portfolio purposes.
We will make reasonable efforts to obtain appropriate permission when identifiable individuals are intentionally photographed or recorded for promotional purposes.
If you have concerns about a photograph or video containing you or members of your party, please contact us using the information below.
10. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee absolute security of your information.
11. Data Retention
We retain personal information for as long as reasonably necessary to:
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Provide our services
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Maintain business and transaction records
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Resolve disputes
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Enforce agreements
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Comply with legal, accounting, tax, and regulatory requirements
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Protect our legitimate business interests
When information is no longer reasonably necessary, we may delete or securely dispose of it in accordance with our business practices and applicable law.
12. Links to Other Websites
Our website may contain links to websites or services operated by third parties.
KCP Events is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.
13. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, including the ability to:
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Request information about the personal information we maintain about you
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Request correction of inaccurate information
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Request deletion of certain information
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Opt out of certain marketing communications
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Withdraw consent where processing is based on consent
To make a privacy-related request, contact us using the information below.
We may need to verify your identity before completing certain requests.
14. Virginia Residents
KCP Events is located in Virginia and will handle personal information in accordance with applicable federal and Virginia laws.
Virginia residents may have additional privacy rights under applicable Virginia law. Any such rights and limitations will be honored to the extent required by law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.
When we make changes, we will update the "Effective Date" at the top of this Privacy Policy.
We encourage you to periodically review this page for the most current version.
16. Contact Us
If you have questions about this Privacy Policy or how KCP Events handles personal information, please contact us:
KCP Events
Email: info@kcpevents.com
Phone: 540-797-8207
Website: www.kcpevents.com
Address: 9046 Shultztown Rd, Linville, VA, 22834